Reference Number: refs/016163
Directorate: Admin (Quality Assurance)
Number of Posts: 1
Package: R 181 599 per benefit per annum
Enquiries : MS N Tshabalala TEL No; (016) 341 1100

Requirements: Grade 12. Computer literacy (Ms. Office). Skills/Competence/Knowledge: Ability to take care of conflict. Ability to work under pressure. Ability to work independently and in a team. Ability to talk properly with human beings at one-of-a-kind levels, Ability to prepare and plan. Sound verbal and written conversation skills. Ability to act with tact and discretion. Applicants ought to be self-motivated. Good consumer skills. Applicant must be organized to bear clinical surveillance as an inherent job requirement.

Duties: To make certain that all complaints are successfully captured manually and electronically with outcomes. To make sure that patients’ potential to voice their perceptions/opinions/experiences about the fitness institution is practiced. To champion the sake preserving of all archives associated with complaints = and affected person protection incidents, consisting of patients’ scientific records. To aid with the meetings touching on complaints and patient protection incidents, ready time. Daily affected person ride Observation (DPOS) and Patient Experience CARE Survey (PEC) such as minute writing. ABLE TO HANDLE AND resolve complaints. Adhere to administrative center insurance policies and methods and adhere to reporting timelines. Be up to date with the activities, services, and areas inside the sanatorium to be in a position to direct customers. Be inclined to endure non-stop coaching and improvement packages as required. Attend conferences and education as authorized via supervisor. Comply with the Performance Management and Development System (Annual Contracting, Mid Year Review, and Final Assessment)

Notes: Applicants are no longer required to put up copies of skills and different applicable documents, however ought to fill out a new Z83 structure (obtainable from any Public Service Department or on Accompanied via a complete C.V., highlighting or pointing out the requirements stated above. Only shortlisted candidates will be required to publish licensed archives on or earlier than the day of the interview. Applicants ought to point out the published reference variety on their applications. Failure to publish the required archives will effects the software now not being considered. Qualifications of candidates advocated for appointment will be verified. Persons in possession of overseas skills need to furnish the branch with assessment certificates from the South African Qualification Authority (SAQA). Applications acquired after the closing date and time will no longer be considered. Whites, Coloreds, and People with incapacity are inspired to apply. The candidates will be predicted to be on hand for choice on the date, time, and location decided by means of the department. Applications can be hand delivered at Heidelberg hospital, Hospital Street. Heidelberg 1441 or posted to Heidelberg hospital, Private Bag X612, HEIDELBERG 1438, Physical Address: Corner H.F. Verwoerd and Hospital Streets, 1441, or online utility thru GPG Job Professional Centre. Please notice that the profitable candidate will be difficult to OHS Medical Surveillance as required in the HBA rules inside the OHS Act eighty-five of 1993, obligatory protection and reference check.

Employer: Department of Health
Closing Date: 17-02-2023

Criteria Questions
Do you have Grade 12?
Are you laptop literate?
Can you work independently?
Do you have organizing and planning skills?

Please Note: Due to the massive wide variety of purposes we envisage receiving, functions will now not be acknowledged. If you do now not get hold of any response within three months, please receive that your utility used to be now not successful.

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