Responsibilities
Daily preparation of shop opening & cleaning
Greeting of guests at the entrance of the restaurant
Assisting guests with seating allocation
Handing out menus to guests
Recommendation of meals and drinks in accordance with customer preferences
Have an extremely good understanding of the menu and ingredients per dish
Taking of food and drink orders as well as punching this in on the POS system
Staying attentive to the needs of guests in the dining area and ensuring the best customer service per
table is delivered on a daily basis
Delivering food from the kitchen to the guests in a timeous manner (speed of service is essential)
Printing of bills and processing of bill payments (cash & card)
Ensuring the food order is made correctly by kitchen staff and looks presentable for guests – also
ensuring that the order placed was the correct order received.
Following health code standards with regards to the handling of food
Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing
tables, wiping tables and removing debris and more
Ensure that tables are cleaned and presentable for the next guests
Closing of table so on the POS system
Processing of Take-away orders as well as preparation thereof.
Build rapport with customers as to ensure the best possible dining experience is delivered
Deal with customer complaints in a professional manner along with management
Requirements
Grade 12 Minimum
Minimum 2 years previous experience at an upper tier establishment
Knowledge of cocktails and drinks would be beneficial
Knowledge of POS systems would be beneficial
Application Closing Date: 30 November 2023
Should you not receive feedback within three weeks after the closing date, please consider your application unsuccessful.