Shoprite: Returns Clerk - SASTARJOB.CO.ZA    

Shoprite: Returns Clerk


Stikland, Western Cape

Full job description

Purpose of the Job

Transpharm Western Cape is seeking a Returns Clerk to join our team. The Returns Clerk will be responsible for managing claim logging and facilitating returns to our suppliers. This role requires diligent follow-up and ensuring the smooth completion of the entire returns process.

Job Objectives

  • Responsible for resolving customer-related queries.
  • Facilitate stock movement from Quarantine to the warehouse.
  • Process stock adjustments accurately.
  • Manage the processing of credit notes.
  • Liaise with the telesales department regarding customer queries.
  • Assist in logging claims to the supplier when needed.
  • Assist with supplier upliftments.
  • Perform stock investigations relating to customer return queries.
  • Collaborate with other departments as needed to meet operational demands.


  • 1+ year experience in a similar role in a warehouse environment
  • 1+ relevant admin work experience

Knowledge and Skills

  • Highly computer literate with capability in email, MS Office and related business and communication tools
  • Excellent communication skills– fluent in English and at least one other official language
  • Meticulous attention to detail
  • Ability to accurately follow instructions
  • Works well under pressure and meets tight deadlines


Applicant Feedback Policy

Shoprite endeavours to provide feedback to all candidates whenever possible. However, if you do not hear from one of our Recruiters within 30 days, please accept that your application was unsuccessful

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