Location: Gauteng
Full job description
Listing reference: 016632
Listing status: Online
Apply by: 7 May 2024
Position summary
Industry: Wholesale & Retail Trade
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Gauteng
Contract: Permanent
EE position: Yes
Introduction
To supply provider excellence via environment friendly customer service, point of sale (POS) operational things to do and merchandising in save that leads to a high-quality client experience.
Job description
Job Objectives:
To successfully execute all operational things to do at the factor of sale in a well timed and environment friendly manner.
To preserve excessive stages of accuracy when scanning merchandise and amassing fee for items purchased, along with actioning clubcard rewards.
To make certain the protected dealing with of money at all times.
To proactively promote the Clicks’ clubcard and to join new clubcard individuals in order to attain the clubcard participation targets.
To make clients conscious of promotions in order to positively have an effect on income and to make sure clients “feel suitable and pay less”.
To supply ultimate patron carrier by way of performing as a company ambassador, being seen and providing a pleasant and expert service.
To efficaciously execute and hold all merchandising and widespread housekeeping obligations in accordance to shop and visible merchandise standards.
To assist the Group’s imaginative and prescient to be the customer’s first preference fitness and splendor retailer by way of dwelling and riding the employer values.
To keep up to date information on products, ranges, promotions and occasions in order to supply the right statistics to clients at all times.
Knowledge:
Basic maths calculations
Retail/FMCG historical past and understanding of merchandising and promotions principles
Understanding of stock administration procedures
Knowledge of consumer service excellence
Skills:
Planning and organising skills
Problem-solving skills
Strong client orientation
Good verbal exchange skills
Computer literacy
Numeracy skills
Competencies:
Essential:
Relating and networking
Following directions and procedures
Delivering Results and Meeting Customer Expectations
Desirable:
Working with people
Persuading and Influencing
Planning and Organising
Coping with Pressures and Setbacks
Minimum requirements
Experience:
Desirable: journey in a client going through position inside a retail/FMCG keep operations environment
Education:
Essential: Grade 12
Desirable: Maths 50% and English 50% at Grade 12 level
Please e mail CV to: CLK0537MGR@clicks.co.za