SALARY: R218 064 per annum
CENTRE: Compensation Fund, Pretoria
REQUIREMENTS: Grade 12. No Experience. Knowledge: Compensation Fund mandate. Contact Centre imaginative and prescient objectives. Contact Centre overall performance requirements. Compensation Fund products. Compensation Fund Value Chain. Relevant Fund policies, methods, and processes. Customer care (Batho Pele Principles). Fund values. Legislative Requirements: COIDA act, Regulations, and Policies. Public Service Act. Occupational Health and Safety Act (OHS). PFMA and National Treasury Regulations. General understanding of the Public Service Regulation. Skills: Technical Proficiency in Customer Care. Business writing skills. Information technological know-how skills. IT working systems. Data capturing. Data and information management. Telephone abilities and Customer Care etiquette.
DUTIES: Attend to public inquiries. Make nice use of the built-in facts system. Perform non-stop procedure improvement.
ENQUIRIES: Ms. EN Mokgalapa at (082) 783 9414
APPLICATIONS: Chief Director: Corporate Services: P O Box 955, Pretoria, 0001 or hand supply at 167 Thabo Sehume & Madiba Street, Delta Heights Building.
FOR ATTENTION : Sub-directorate: Human Resources Planning Practices and Administration, Compensation Fund.
NOTE: Coloureds, Indians Whites, and Persons with disabilities are prompted to apply.
CLOSING DATE: three April 2023 at 16:00
NOTE : Instruction: Applications quoting the applicable reference range need to be submitted on the new structure Z83, accessible from any Public Service Department or on the web at www.gov.za/documents. Received functions the use of the unsuitable utility for employment (old Z83) will no longer be considered. Each software for employment structure needs to be wholly completed, initialed and signed with the aid of the applicant (Part F should be answered and the statement should be definitely signed). Failure to thoroughly complete, preliminary, and signal this shape might also lead to disqualification of the software in the course of the decision process. ONLY an absolutely completed, initialed and signed new structure Z83 (Section A, B, C, D, and F compulsory. Section E and G pass by if the CV is connected and a recently updated complete CV (with distinctive preceding experience) is required. Only shortlisted candidates will be required to put up licensed copies of skills and different associated archives on or earlier than the day of the interview following the conversation with Human Resources and such qualification(s) and different associated document(s) will be in line with the necessities of the advert.
Foreign qualification ought to be accompanied with the aid of an assessment record issued by way of the South African Qualification Authority (SAQA) (only when shortlisted). Applicants who no longer comply with the above-mentioned instruction/ requirements, as properly as purposes acquired late will now not be considered. The Department does now not receive purposes by means of e-mail or fax. Failure to post all the requested archives will end result in the utility no longer being considered. Correspondence will be confined to short-listed candidates only. If you have no longer been contacted within eight (8) weeks after the closing date of this advertisement, please receive that your utility used to be unsuccessful.