Reference Number: refs/016105
Directorate: Admin
Number of Posts: 2
Package: R176 310 – R 207 681
Enquiries : Mr. SC Dlamini TEL No; (016) 341 1100
Requirements: Grade 12 plus Call Centre or NQF level 4 Qualification. ride in Switchboard Call Centre Environment will be an introduced advantage. Good verbal exchange and interpersonal skills. Ability to work under strain and work shifts. The incumbent must be totally multilingual. A methodical employee and capable to take instructions
Duties: The profitable candidate will be predicted to log phone faults. Coordinate repairs. Handle calls. Answering phone calls. Transferring calls to excellent extensions. Making calls on behalf of the workforce and retaining files and taking messages. Answering calls of a well-known nature pertaining to health facility customers and staff. Report fault cellphone traces and replace the restore register. Manage and print money owed to officers and different stakeholders inside the hospital. See to it that Switchboard equipment is treated accurately to bypass messages to health facility neighborhoods thru P.A.S SMS or paging.
Notes: Applicants are no longer required to put up copies of skills and different applicable documents, however, have to fill a new Z83 shape (obtainable from any Public Service Department or on www.dpsa.gov.za/documents). Accompanied by way of a complete C.V., highlighting or declaring the necessities referred to above. Only shortlisted candidates will be required to put up licensed files on or earlier than the day of the interview. Applicants have to point out the put-up reference quantity on their applications. Failure to post the required archives will effects the utility now not being considered. Qualifications of candidates endorsed for appointment will be verified. Persons in possession of overseas skills have to furnish the branch with contrast certificates from the South African Qualification Authority (SAQA). Applications acquired after the closing date and time will now not be considered. Whites, Coloreds, and People with incapacity are inspired to apply. The candidates will be predicted to be handy for choice on the date, time, and location decided with the aid of the department. Applications can be hand delivered at Heidelberg hospital, Hospital Street. Heidelberg 1441 or posted to Heidelberg hospital, Private Bag X612, HEIDELBERG 1438, Physical Address: Corner H.F. Verwoerd and Hospital Streets, 1441 or online software thru GPG Job Professional Centre. Please be aware that the profitable candidate will be challenged to OHS Medical Surveillance as required in the HBA rules inside the OHS Act eighty-five of 1993, compulsory safety, and reference check.
Employer: Department of Health
Location: HEIDELBERG HOSPITAL
Closing Date: 17-02-2023
Criteria Questions
Do you have Grade 12?
Do you have the name Centre certificate?
Do you have a journey in a switchboard /call center environment?
Do you have suitable conversation skills?
Please Note: Due to the massive quantity of functions we envisage receiving, purposes will no longer be acknowledged. If you do now not obtain any response within three months, please be given that your software was once now not successful.